Frequently Asked Questions

We schedule delivery orders a few days in advance, but please note that we’re unable to guarantee an exact delivery time.

Deliveries are made between 7 AM and 7 PM, with timing based on your location along the driver’s route for that day.

On your scheduled delivery date, you’ll receive a text message with an estimated time of arrival, typically within a 2-hour window.

Our standard delivery by default is curbside. If you'd like the sod placed elsewhere on your property, a signed delivery liability waiver is required to allow our equipment access onto your property.

For our equipment to place a pallet inside of a gate or fence, we need at least 10 feet of clearance space. Please note: we are unable to deliver directly onto pavers, even with a signed waiver.

If you ordered through our website, agreeing to our terms & conditions will serve as your waiver.

The square footage on a pallet of sod depends on the variety.

Most of our sod comes on 450 sq ft pallets and contains 170 pieces.

We offer installation services for projects requiring multiple pallets, but an in-person visit is needed to assess the scope before we can provide a quote.

The Sod Lot provides free estimates—just contact your local store to schedule a visit.

We only offer delivery for full-pallet orders. Orders smaller than a full pallet must be picked up at one of our store locations.

We typically have St. Augustine varieties available by the piece and may occasionally have other varieties available, depending on each store’s current stock and availability.

Because sod is a living product with a limited shelf life, we’re unable to accept returns once it leaves our facility.

To avoid over-ordering, we recommend measuring your project area beforehand.

If you have any concerns about the quality of your sod, please contact the store location where you made your purchase—we’re happy to help.

Sod is a popular choice in our area for several reasons, particularly given Florida’s unique climate.

It delivers instant results with an already established root system, while grass seed can take weeks or even months to establish—and often fails under the intense Florida sun. During the rainy spring season, sod also offers better erosion control.

Additionally, many premium Florida grass varieties, such as St. Augustine, aren't available in seed form—sod is the only way to get these high-quality, Florida-proven grasses.

Yes! We carry a great selection of lawn care products in-store pickup.

Stop by your local store to browse our offerings.

Please note, delivery is only available for full pallets of sod and not for lawn care products at this time.

Once your order is received, a member of our team will contact you by phone or email to schedule a delivery date that works best for everyone.

Deliveries are typically scheduled within a few days, while pickup orders are usually ready within 1–2 business days.

Yes! Half-pallet orders are available for pickup at any of our store locations.

At this time, our minimum for delivery is 1 full pallet.

We are only able to deliver full pallets as the sod is machine-cut at the farm. Half pallets are split in half by hand by our in-store teams.